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Customer Testimonials

Delivering the best possible service means making sure we help you identify potential risks in your personal and business pursuits, finding you the right insurance coverage options and providing all that at the lowest possible price. Do we deliver? See what our clients have to say about that... Write your own testimonial about Roth & Roth Insurance Agency

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Bonnie was a pleasure to work with. She did everything and more in providing a competitive quote that turned into full insurance coverage for cars and house in Illinois and Florida. 😎
 
 
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Kevin Lavery, Naperville, IL

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I got my Auto and Home insurance done through Connie Roth earlier and now again today and am very satisfied with the services. There are many good reasons but the one which I liked the most is the promptness. She is very responsive and almost always available to answer any questions to one's satisfaction irrespective of time ( early morning or late evening) or day (Saturday or Sunday). Another important point is the quality or information which is always very good and helps in taking decision. I would highly recommend Connie Roth for the Auto or Home insurance.

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Anil Pathak, Aurora, IL

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I have known Connie for almost 15 years now, and, there is no way I ever want any other agent to protect any of my insurance interests or needs. She's professional, quick, courteous, thorough, diligent, and, knowledgeable. She gets the job done, and, done right! Finds the best rates with the best rated companies to protect me, and, my family. She actually sat on the phone for over two hours to find the right plan for me with Blue Cross. You don't find agents like this hardly ever. I have, and, always will recommend her to anyone who is in the market any insurance needs. I got much more than I bargained for when I met her at a restaurant I was cleaning. After almost 15 years I consider her my friend as well as my agent. Connie Roth is an A+ across the board in every way.

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Michael Pascente, Aurora, IL
Squeegee Clean,Inc.

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Roth and Roth have been my agents for home and auto insurance. Connie has been a superb agent. Every year she offers comparisons amongst various companies and offers suggestions that make it simple for me to choose. She is very easy to contact, is very responsive and will work diligently with insurance companies in favor of her clients. I strongly recommend her and her agency.

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Bharat Mathur

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If you want your insurance needs met in the best way possible, don't waste time with any other agency. Connie Roth is the hardest working agent you will ever find, and since this is a truly independent agency and not affiliated with a single provider, they always have your best interests at heart.

john brindise

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Connie, I just wanted to give you a big thank you for having the foresight to include the Loss Assessment coverage to our home policy. Since this is our first town home, we would never have known to ask for this coverage. We will receive the full amount of the claim minus our deductible, which is a big deal to us since we're both retired and on a fixed income. 

Sincerely, Gary

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Thank you Connie!   Laura K. told me that you are very efficient. I truly appreciate your help and look forward to working with you on my insurance needs in the future.

Merry Christmas!

Laura

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Laura N

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Great experience! Stacy makes sure I have the best rate & the right amount of coverage.

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Linzi Selke Adkins

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Thanks for getting us great rates and savings for home, car, and umbrella policies!

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Janet Wehnes

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Stacy is amazing to work with! She was patient and answered all of my questions and gave me multiple quotes for different overages! She saved us so much money! We now have full coverage on both vehicles, gap insurance on my Liberty and renters insurance for less than what we were paying before! I am so glad Stacy and I crossed paths! She is detailed oriented and will get you the best deal possible! Thank you again Stacy for all you have done for my family!

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Rosanna Stafford

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Thank you Stacy for your awesome assistance in securing a similar insurance plan with some coverage even exceeding that of our previous insurance co all the while saving us TONS!!

Plus you have continued to be helpful even with questions I have had thereafter.

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Cheri Ramo

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Stacy is absolutely amazing at what she does! Thanks for all your help!

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Sheena Caywood

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Stacy is the best! She is caring and answered all my questions!

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Elizabeth Mary

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My wife and I have received nothing but the best care from this agency. Very responsive to all our needs.

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Randall Leuschke

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Highly recommend Stacy for your insurance needs. She is very easy to work with, professional, quick and always available. Thank you Stacy for finding us the best insurance bundle!

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Lynette Palallos Rukstad

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Back in 2007 my neighbor switched carriers. State Farm cancelled his Home because he filed a claim for roof damage because of a storm. He told me about Connie Roth and how much money he saved. I quickly got quotes from Connie. Encompass kept increasing yearly premiums w/o 1 claim ever being filed. So i was lucky to Find Connie Roth. I saved a bunch of money and gave my neighbor a case of beer. Since then Connie has always been there for me with answers & coverage and shows an expertise for identifying scenarios that consistantly save me money w/o sacrificing the coverage best suited for my needs. She has empathy as well and I can say that I also call her my friend. We share family stories & often end up in pleasant talks that have nothing to do with insurance. For me there is only one agent I trust & respect and that is Connie Roth. Well once again rates kept going up & up & up. Only claim I ever filed with AAA was for windshield replacement. Recently switched carriers and saved over $400 on truck & 2 cars plus Home. She did it once again!

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Nick Beauford, Decatur, IL

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I stumbled across Connie many moons ago. I trust her with ALL my insurance needs. She makes things seamless, is super responsive, and best of - she allows me to communicate via email most of the time which allows me to get my other stuff done while juggling insurance matters. The one claim I did have, she was an advocate for me and was always in my corner. Seriously - why go anywhere else?

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Bret Bonnet
Throw Me a Bone & Niki Moon Salon
North Aurora, IL
bbonnet@qualitylogoproducts.com

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We're having a 2002 Stags Leap Petite Syrah with some steaks. Not bad!  Which means I'm not working and you shouldn't be either. Hopefully from now on, I won't be bothering you over the weekend again. Once again, just because I have a brain fart or something that resembles a brainstorm over the weekend doesn't mean I want YOU to do anything about it until normal working days-which usually means Monday through Friday. I love you for being so efficient but I'd love you just as much if you waited until Monday or whenever to take care of this stuff. Most of the time, nothing happens with the insurance companies until "normal business hours" unless there's some emergency.   From now on, I will try my very absolute best to not contact you over the weekend unless there truly is an emergency. You're too sweet and conscientious not to respond or wait until Monday to take care of things. You are the greatest insurance agent ever. You don't need to work 24/7 to prove it to me. 😘

Brenda & John - Grayslake, IL

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Connie,  I love how with it you are.  Thank you for your promptness.    Bev

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This statement of support of Connie Roth, a principal of Roth & Roth Insurance is based on 2 years' experience as an auto policy customer. Ms. Roth was recommended to me as a specialist for high risk coverage; the source was another insurance consultant in the West Suburban/Fox Valley area, a gentleman who has handled my health insurance satisfactorily for many years.

I'm glad I followed his recommendation. My previous carrier dropped me as a customer after I was assigned 60% liability for a crash that totaled my car. Ms. Roth found a reputable company who would accept my application. It entailed quite a search. More recently, she helped me renegotiate my premium costs, taking advantage of a schedule of earlier auto accidents which were eligible for reconsideration. All this was accomplished in utmost professionalism and speed. 

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Martha Holzer

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Connie I hope you are doing well.  I wanted to take the time to thank you for your partnership and business and share a customer experience that confirms our value proposition and promise to be there for our mutual customers when they need us most.

Earlier this year, a client had a loss and she shared her personal experience through our claim survey process. Here is what he had to say: "call center person and adjuster were both very professional and empathetic"

We both win when a customer has a great claim experience and we truly appreciate you trusting your customers with Safeco.

 

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Steve Sharpe
Midwest Regional Claims Service Manager
Safeco Insurance

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Hi Connie:
I want to thank you for your quick response to my issue re copyright infringement, and for doing an immediate conference call to The Hartford.  The claim consultant - Julie Haick - has been excellent. She very politely requested of them their copyright registration number and date of first use, etc., and they have not responded. One of the ambulance chaser staff members contacted me once to "negotiate" and I sent the email to Ms. Haick, who re-emphasized they were to contact the Hartford only on this matter. I believe it has ended.  Thank you also for providing me with such good advice on my business coverage so that something like this was in the contract. . . . . .AT, Business Owner - Geneva, IL
 
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Start QuoteThanks for getting us great rates and savings for home, car, and umbrella policies!End Quote

Janet Wehnes

Start QuoteGreat experience! Stacy makes sure I have the best rate & the right amount of coverage.End Quote

Linzi Selke Adkins

Start QuoteThank you for your GREAT service Connie!End Quote

Carol F

Start QuoteThank you again for such wonderful service in assisting me with obtaining new policies. Your after-hours help was also an unexpected surprise!End Quote

Kevin F

Start QuoteConnie, Thank you so much for all of your help. I just got back from AAA Insurance where I sign papers for the new auto insurance in Arkansas. I have been extremely happy with the services you have provided and all of your patience and help. I will definitely call you if I ever make a move back to IL.End Quote

Charlotte W

Start QuoteConnie Roth has treated me fairly and her professional knowledge has saved me time and money on several occasions. She explains my insurance options and the costs in detail, yet with an ability to simplify the issues for me as a customer. I go to Connie when I need advice on my insurance needs.End Quote

Nick B

Start QuoteWe have been with Connie Roth for 15 years. She has always shown exemplary service and follow thru. Thanks Connie for your help.End Quote

Vic Owner
of New Balance Geneva IL

Start QuoteConnie has been our insurance agent for over 10 years and has done a great job for us. She regularly reviews and quotes our policies to obtain the best combination of price and coverage. She has found unique solutions to challenging issues (collector cars, out of state homes, umbrella coverages, etc.) Follow up has always been prompt and thorough. We have referred her to friends who have also had good experiences.End Quote

Steve R













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